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If this message persists, you can learn how to resolve sync issues in Mail and Calendar apps. Select Advanced setup if your automatic email setup fails in Step 3 above. Select Advanced setup from the Choose an account window in Step 2 above. The Advanced setup option is the last option on the list, and you may have to scroll to see it. You can choose an Exchange ActiveSync account or an Internet email account. Unless your administrator has instructed you to use Exchange ActiveSync, select Internet email.

Email address This is the name you'll see in the left pane of the Mail app. Account name This is the name you'll see in the left pane of the Mail app and in the Manage Accounts pane. You can choose any name you want. Send your messages using this name Enter the name you want recipients to see when they receive your message.

Incoming email server You can get this information from your ISP or administrator. Usually, an incoming mail server address is in the format of mail. Most email accounts use IMAP4. If you don't know which one to choose, contact your ISP. Usually, an outgoing email server address is in the format of mail.

By default, all four checkboxes at the bottom of the window will be selected. Most email accounts don't require any changes to these options. Your email provider can give you the settings you need to fill in the Advanced setup but you can also go to the POP and IMAP server name reference we've provided for the most popular email providers. Note: If you're adding an account other than Gmail, see Special instructions for other accounts. If you upgraded to Windows 10 or a later version, you'll need to re-add your accounts to the Mail app.

If you see your most recent messages but no older messages, you probably need to change your email sync duration. If you see a message that your account is out-of-date, you probably need to either update your password, your incoming or outgoing servers, or your SSL settings.

If you want to remove an account, see Delete an email account from Mail and Calendar apps. If you've enabled two-factor authentication on your iCloud account, you'll need to generate an app-specific password to add your iCloud account to the Mail app.

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